If eviction is a possibility, what else can I do?
Call the Tenant and Landlord Information and Referral Hotline at (602) 263-8856 or (800) 352-3792. Operators can answer basic questions on Arizona’s landlord/tenant law and refer you to other agencies if you need more help, such as help with rent or mortgage payments.

If I rent, what rights do I have?
If you rent, the Arizona Residential Landlord & Tenant Act applies to you. This law explains what rights and responsibilities landlords and tenants have. For example, it explains what to do when a tenant needs a landlord to make repairs and what a landlord needs to do to legally evict a tenant. Free copies of the law are available from the Arizona Secretary of State’s Office in Phoenix, (602) 542-4086.

Tenant/Landlord Relations
Tenants and landlords both have responsibilities or obligations under the Arizona Residential Landlord and Tenant Act. Free copies of the Act are available from the Arizona Secretary of State at (602) 542-4086. Requests for alternate formats for this publication may be made five days in advance by contacting the Secretary of State ADA Coordinator at (602) 542-4285.

For assistance with the Landlord and Tenant Act, you may contact:

Community Information and Referral Services, Inc.
(602) 263-8856 (Phoenix area)
(520) 881-1794 (Tucson)
(800) 352-3792 (Northern Arizona)
(800) 362-3474 (Southern Arizona)

Arizona Tenants’ Association
You may obtain general information, in either English or Spanish, free of charge from the Arizona Tenants’ Association,
(602) 257-8987. For more assistance in exercising your rights, you may be asked to purchase a membership with the Tenants Association. Memberships vary in price depending on several factors. Specialty services, such as inspections, legal representation, and comprehensive programs, are available at an additional cost.

Assistance in Phoenix
If you live in the City of Phoenix and need assistance, please call the Landlord/Tenant message line at (602) 262-7210 and a counselor will return your call as quickly as possible.

For emergency situations involving Landlord/Tenant issues, please walk in to:

City Hall
200 West Washington, 4th Floor
8:00 a.m.-5:00 p.m., Monday-Friday

A counselor will assist you with the problem. The City of Phoenix Counseling Office holds monthly workshops on the third Thursday of each month. For reservations, please call (602) 256-3517.

What happens if I miss a house payment?
Foreclosure may occur. Foreclosure is the legal means your lender has to repossess your home. When this happens, you must move out of your home. If your property is worth less than the total amount you owe on your mortgage, your lender can seek a deficiency judgment. If that happens, you not only lose your home, you also owe your lender an additional debt. Please call the Arizona Foreclosure Help-Line which provides counseling service to those who are facing foreclosure. 

What should I do?
Do not ignore the letters from your lender. If you are having problems making your payments, contact your lender immediately. Explain your situation. Be prepared to provide them with financial information, such as your monthly income and expenses.

Housing counseling can help you. Click here for housing counselors that can help.

What other agencies can help?
HUD publishes a current, approved list of Arizona Housing Counseling Agencies on their website.

Homeless Assistance Agencies are local organizations that provide a range of services for people who are homeless including shelter, food, counseling, and job skills programs.